Terms & Conditions
SmartGunz, LLC and all subsequent online properties and websites complies with all KNOWN local, state, and federal laws with respect to the sale of firearms.
SHIPIING. Shipping charges will be applied at a later date after confirmation of a valid FFL Transferee is completed by SmartGunz.
MULTIPLE PURCHASES. Any household wishing to purchase multiple Sentry firearms must contact SmartGunz directly. Multiple orders to one location will require written approval from SmartGunz and will not be allowed without explicit written confirmation.
LEGAL COMPLIANCE. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm in the locality in which the customer resides. By purchasing the Sentry firearm a customer is representing to SmartGunz that they understand applicable laws and are legally authorized to own a firearm.
REFUND POLICY. Refunds are considered on an individual basis.
Until a customer receives a Final Order Confirmation SmartGunz may cancel any order, at any time, for any reason. SMARTGUNZ WILL NOT SHIP A SENTRY FIREARM UNTIL IT VALIDATES A FFL TRANSFEREE. SmartGunz cannot ship firearms directly to customers.
FEDERAL, STATE AND LOCAL LAWS APPLY. SmartGunz will only ship to a valid FFL Dealer. SmartGunz will contact customers after an order is placed to arrange for shipment to a valid FFL Dealer. Firearms cannot be shipped to a P.O. Box or directly to a customer.
If you order a Sentry firearm, YOU MUST be:
1. A legal resident of the state in which you are ordering.
2. 21 years of age or older to complete the transfer through your FFL.
When picking up their purchase, customers will need to complete a background check administered by their FFL Transferee. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm in the locality in which the customer resides. By purchasing the Sentry firearm a customer is representing to SmartGunz that they understand applicable laws and are legally authorized to own a firearm.
Shipping Restrictions. SmartGunz will not ship to certain states regardless of exceptions or exemptions that may otherwise apply. Currently SmartGunz, LLC will ship to all states in the United States EXCEPT California; we will not sell to or ship to an FFL in the state of California. All firearm sales are subject to review and cancellation. These terms are subject to change without notice.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
SmartGunz.co follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Advertising Partners Privacy Policies
Note that SmartGunz.co has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
SmartGunz.co does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Purchasing a firearm from SmartGunz, LLC is very easy to do; but first, before you place your purchase with us please review this FFL Transfer Policy and your State's requirements (such as age and other legal restrictions). The degree to which you understand and follow these simple guidelines will determine the outcome of your purchase and your transfer. Before placing an order with us, please identify a local FFL holder (i.e. a retail firearms store) near you who is willing to receive the ATF-regulated item(s) you purchase from us and will complete the transfer to you working with the detailed instructions below. In other words, do not purchase an ATF-regulated item from us and then attempt to identify a local FFL holder to complete the transfer to you because that particular FFL holder may not be willing to complete the transfer to you working with the detailed instructions below.
Only after you have identified a local FFL holder that is willing to receive the ATF-regulated item(s) you purchase from us and will complete the transfer to you working with the detailed instructions below:
1. You can then place your order with us online.
2. After successfully placing your order with us online you will then provide your local FFL holder with your SmartGunz, LLC order number (provided to you at order completion via email) and request that your local FFL holder email to us (firstname.lastname@example.org) current, and valid copy of their signed Federal Firearms License referencing your order number in the subject or body of the email. This process must be done for every transaction or purchase of an ATF-regulated item, even if you have previously purchased ATF-regulated item(s) from us. Note: the FFL license that we need to process your order can be emailed to us directly from your FFL holder (as stipulated above), or, if you have a copy of your local preferred FFL holder's Federal Firearms License, the license can be emailed to us indirectly through you. It makes no difference to us from whom we receive your local FFL holder license. Important tip/suggestion: have your local FFL holder add your email address on the cc line when they email us their FFL - this way you know when it happened and/or when it did not yet happen.
UNDER NO CIRCUMSTANCES will we call or email your chosen local FFL holder to request a copy of their FFL either before or after your purchase. UNDER NO CIRCUMSTANCES will we send your chosen local FFL our FFL information in order to receive their FFL information. Such requests are completely unnecessary and create unnecessary drama for you. We simply ignore such requests. IMPORTANT: please have your local preferred FFL holder include your order number in the subject of the email when emailing us a copy of their signed FFL so we may ship your order in a timely manner. If we can not find your preferred local FFL holder's Federal Firearms License within our email inbox (we search our inbox by your order number) your order may sit unfulfilled indefinitely. Your full compliance and cooperation with these ATF guidelines will ensure that our full product line of ATF-regulated items are available to you.
Do not merely provide SmartGunz, LLC with the name or license number of your local preferred FFL holder and presume that we now have the required information to process your transfer. Such emails signify that you have not read the FFL Transfers Policy and give you a false sense that SmartGunz, LLC has the necessary documentation to complete your transfer when in fact we have nothing more than the name or license number of your local preferred FFL holder, which is grossly insufficient. These emails are often ignored by SmartGunz, LLC.
After we have received a signed, current, and valid copy of your preferred local FFL holder's Federal Firearms License we will then initiate the transfer and ship firearm only to the premises address stipulated on your preferred local FFL holder's Federal Firearms License. The only confirmation you will receive that we have received a signed, current, and valid copy of your preferred local FFL holder's Federal Firearms License is a shipping confirmation email. You (not your local FFL holder) will receive a shipping confirmation email when your order ships to your local FFL holder. Because we are not able to edit the front side of an order the address shown in your shipping confirmation email will be your billing address, but, in reality, your firearm will actually be shipped (as stated above) only to your local FFL holder. We will not send your local FFL holder tracking information; you can do that (if you wish) after you receive your shipping confirmation email. Some states require their FFL licensees to collect state sales/use tax on all orders coming in to them from out of state and subsequently need a copy of your sales receipt. We will not send your local FFL holder a copy of your sales receipt; you can provide your local FFL holder with this information.
Once your preferred local FFL holder receives the item(s) you purchased from SmartGunz, LLC, you will then fill out the necessary paperwork with your preferred local FFL holder to complete the transfer and take possession of your firearm. The ATF has a simple but strict set of rules and procedures that must be followed for all FFL transfers. If you (or your chosen local FFL holder) are unwilling or unable to adhere to these procedures please find another FFL holder or do not purchase any ATF-regulated items from us. Additionally, if you (or your chosen local FFL holder) are unwilling or unable to adhere to these detailed procedures we will simply cancel your order as we do not have the extra capacity to further explain this policy to you or your local FFL holder. We will not hold your order indefinitely waiting to receive all the necessary information to affect your transfer. If, within three (3) business days of order placed, we have not received all the necessary information to affect your transfer, your order will be considered abandoned upon which SmartGunz, LLC may cancel your order and put the merchandise back into inventory. Please be aware there is a nonrefundable $35 fee for FFL orders that are abandoned, cancelled, returned, or not completed for any or no reason.
Please note that when fulfilling your order for an ATF-regulated item, we will not search through our inventory, for any reason, to find a specific serial number to ship to you. Likewise, we will not comply, for any reason, with requests to avoid fulfilling your order with certain serial number(s).
Additionally, please be aware that we ship entire / complete orders. For example, if you submit one order containing a non ATF-regulated item (such as a pistol grip) and an ATF-regulated item (such as a lower receiver) we will ship ALL items contained within that order to your preferred local FFL holder. Many FFL holders do not like this and for this reason we encourage you to submit separate orders for ATF-regulated items and non ATF-regulated items. The purchase of an ATF-regulated item from our site constitutes agreement with our full Terms and Conditions, including but not limited to the FFL transfer policy. Furthermore, in order to have purchased an ATF-regulated item you would have had to have checked the box confirming that you have read and agree to the full Terms and Conditions, including but not limited to the FFL transfer policy.